/* SUPPORT MODAL — CR-027 canal de suporte ao pagante */

.support-modal-overlay {
    display: none;
    align-items: center;
    justify-content: center;
    position: fixed;
    inset: 0;
    background: rgba(0, 0, 0, 0.55);
    z-index: 2000;
}

.support-modal-overlay.active {
    display: flex;
}

.support-modal {
    background: var(--surface-1, #fff);
    color: var(--text-1, #111);
    border-radius: var(--radius-lg, 12px);
    box-shadow: 0 20px 60px rgba(0, 0, 0, 0.25);
    width: min(560px, 92vw);
    max-height: 90vh;
    display: flex;
    flex-direction: column;
    overflow: hidden;
}

.support-modal-header {
    display: flex;
    align-items: center;
    justify-content: space-between;
    padding: var(--space-4, 16px) var(--space-5, 20px);
    border-bottom: 1px solid var(--border-1, #e5e7eb);
}

.support-modal-header h2 {
    margin: 0;
    font-size: 1.15rem;
    font-weight: 600;
}

.support-modal-close {
    background: transparent;
    border: none;
    cursor: pointer;
    padding: var(--space-1, 4px);
    color: var(--text-2, #6b7280);
}

.support-modal-body {
    padding: var(--space-5, 20px);
    overflow-y: auto;
}

.support-form-group {
    margin-bottom: var(--space-4, 16px);
}

.support-form-group label {
    display: block;
    margin-bottom: var(--space-2, 8px);
    font-size: 0.875rem;
    font-weight: 500;
}

.support-form-group .form-hint {
    font-size: 0.75rem;
    color: var(--text-2, #6b7280);
    margin-top: var(--space-1, 4px);
}

.support-form-group select,
.support-form-group textarea,
.support-form-group input[type="file"] {
    width: 100%;
    padding: var(--space-2, 8px) var(--space-3, 12px);
    border: 1px solid var(--border-1, #d1d5db);
    border-radius: var(--radius-md, 8px);
    background: var(--surface-2, #fff);
    color: inherit;
    font: inherit;
    box-sizing: border-box;
}

.support-form-group textarea {
    min-height: 120px;
    resize: vertical;
}

.support-form-actions {
    display: flex;
    justify-content: flex-end;
    gap: var(--space-3, 12px);
    margin-top: var(--space-4, 16px);
}

.support-confirmation {
    display: none;
    text-align: center;
    padding: var(--space-6, 24px) var(--space-4, 16px);
}

.support-confirmation-icon {
    font-size: 2.5rem;
    margin-bottom: var(--space-3, 12px);
}

.support-protocol {
    font-size: 1.25rem;
    font-weight: 700;
    letter-spacing: 0.02em;
    margin: var(--space-3, 12px) 0;
    padding: var(--space-3, 12px);
    background: var(--surface-2, #f3f4f6);
    border-radius: var(--radius-md, 8px);
    font-family: ui-monospace, SFMono-Regular, Menlo, Monaco, Consolas, monospace;
}

.support-history {
    margin-top: var(--space-5, 20px);
    padding-top: var(--space-4, 16px);
    border-top: 1px solid var(--border-1, #e5e7eb);
}

.support-history h3 {
    margin: 0 0 var(--space-3, 12px);
    font-size: 0.95rem;
}

.support-empty {
    color: var(--text-2, #6b7280);
    font-size: 0.875rem;
}

.support-history-item {
    padding: var(--space-2, 8px) var(--space-3, 12px);
    background: var(--surface-2, #f9fafb);
    border-radius: var(--radius-md, 8px);
    margin-bottom: var(--space-2, 8px);
}

.support-history-protocol {
    font-family: ui-monospace, SFMono-Regular, Menlo, Monaco, Consolas, monospace;
    font-weight: 600;
    font-size: 0.8rem;
}

.support-history-subject {
    font-size: 0.875rem;
    margin-top: var(--space-1, 4px);
}

.support-history-meta {
    font-size: 0.75rem;
    color: var(--text-2, #6b7280);
    margin-top: var(--space-1, 4px);
}

@media (max-width: 640px) {
    .support-modal {
        width: 96vw;
        max-height: 92vh;
    }
}